Order Confirmation:

As soon as you place your order, you will receive an order confirmation via e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment:

We offer free shipping to the Contiguous US on all orders over $100. If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@allbathroomvanities.com

Damages:

Please inspect the packaging of your item(s) immediately when they arrive. If you notice any damage you should make note of it if signing for delivery with carrier or if possible refuse to accept the shipment with the carrier.  If your item(s) do arrive damaged, photos must be taken and you must contact All Bathroom Vanities immediately. Please send photos and descriptions within 24 hours of receipt of damaged shipment to returns@allbathroomvanities.com and we will process an insurance claim on your behalf with the supplier.

Cancellations & Refunds:

All orders cancelled after 48 hours are subject to a $50 administration fee, whether or not your order has shipped.  If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

We want you to purchase from us with confidence!  In this online world, you never know what you are going to get with an online store.  It's easy to find stores and experiences that over promise and under deliver when you find flashy websites and "great deals".   But we aim to change that experience for you.  

We want you to feel like you walked into our store and looked us in the eye and saw a real family, working hard to serve you well with quality products that you want, competitive prices and true integrity in the way we do business. We strive to work and live with alignment to our core values, which are: honesty, integrity, fairness, work ethic, service, gratitude and joy.

We truly like people.  We like connecting with new people and we like serving them well.  So we want you to know that there are real people answering the phones and returning your voicemails and emails.  We have real relationships and communication with our Brand Partners and we strive to represent them and their products well. 

We work hard to set competitive, fair prices and offer free shipping for you.  We hope you feel valued and welcome here.  We want you to know we will work hard to serve you in any way we can.  And we hope you feel like you are "supporting local" when you purchase from us.  Yes, we have an online store.  And no, we may not live next door to you.  But in the way we treat you, we want you to feel like you walked into your neighborhood store and went away feeling good about your purchase.